ognizant Communication Corporation

VOLUME 5, NUMBER 4

SPECIAL ISSUE: MOBILE APPLICATIONS, AMBIENT INTELLIGENCE, AND SYSTEM INTEGRATION
CONTENTS

Introduction
Andrew J. Frew and Francesco Nachira, Guest Editors

Overcoming Language Barriers With Flexible Services Architecture: A Tool for Travelers
Sushil K. Sharma, Fred. L. Kitchens, and Phill Miller

The Tetherless Tourist: Ambient Intelligence in Travel & Tourism
Gianfranco Manes

Ubiquitous Travel Service Delivery
Paul O'Brien and Jay Burmeister

User Needs for Location-Based Services in Protected Areas: Case Study Swiss National Park
Katrin Krug, Walter Abderhalden, and Ruedi Haller

Location-Based Services in the Tourist Industry
Stefan Berger, Hans Lehmann, and Franz Lehner

BOOK REVIEWS

Exporting Paradise: Tourism and Development in Mexico (Michael Clancy)
Stephen Wearing

New Concepts and Methods in Air Traffic Management (Lucio Bianco, Paolo Dell'Olmo, and Amedeo R. Odoni, editors)
Andreas Papatheodorou

Theories of the Information Society: 2nd Edition (Frank Webster, editor)
Charles Lee

Volume 5 Subject and Author Index

VOLUME 5, NUMBER 3

Introduction
Karl Wöber

Enhancing an Online Regional Tourism Consulting System With Extended Personalized Services
Thomas Franke

LoL@, a Mobile Tourist Guide for UMTS
Martina Umlauft, Günther Pospischil, Georg Niklfeld, and Elke Michlmayr

Tourism Web Sites and Value-Added Services: The Gap Between Customer Preferences and Web Sites' Offerings
Herbjørn Nysveen, Leif B. Methlie, and Per E. Pedersen

Entrepreneurial Networks and Supply Communities in the Italian eTourism
Dimitrios Buhalis and Elisa Molinaroli

CONFERENCE REPORTS

Changing Distribution Channels in the Travel Industry--"New Channels, New Challenges"
Marianna Sigala and Dimitrios Buhalis

Shaping the Future of Your Subject Association. Annual Conference of the Association of Tourism in Higher Education (ATHE)
Marianna Sigala

BOOK REVIEWS

Information Marketing (Jennifer Rowley)
Charles Lee

Tourism Demand Modelling and Forecasting--Modern Econometric Approaches (Haiyan Song and Stephen F. Witt)
Andreas Papatheodorou

Knowledge Management: Best Practices in Europe (Kai Mertins, Peter Heisig, and Jens Vorbeck, editors)
Marianna Sigala

Market-Oriented Technology Management: Innovating for Profit in Entrepreneurial Times (Fred Y. Phillips)
Rob Law and Kenith Leung

Gender/Tourism/Fun(?) (Margaret Byrne Swain and Janet Henshall Momsen)
David Timothy Duval

VOLUME 5, NUMBER 2

Introduction
Karl Wöber

REFEREED ARTICLES

An Empirical Analysis of Hotel Chain Online Pricing Strategies
Peter O'Connor

Benchmarks of Web Site Design and Marketing by Swiss Hotels
Roland Schegg, Thomas Steiner, Susanne Frey, and Jamie Murphy

The Internet as a Marketing Tool for Tourism in the Balearic Island
Gabriel Angel Vich-i-Martorell

Faces of the "New China": A Comparison of Touristic Web Sites in the Chinese and English Languages
Richard Holt

BOOK REVIEWS

Tourism and Hospitality in the 21st Century (A. Lockwood and S. Medlik, editors)
Tom Baum

Managing Airports: An International Perspective (Anne Graham)
Guilherme Lohmann Palhares

Geographic Information Systems and Science (P. A. Longley, M. F. Goodchild, D. J. Maguire, and D. W. Rhind)
M. P. Elliott-White

National Image and Competitive Advantage (Eugene D. Jaffe and Israel D. Nebenzahl)
Gilbert Archdale

Global Marketing Co-operation and Networks (Leo Paul Dana, editor)
Iris Rubbert

Lectures in eCommerce (Hannes Werthner and Martin Bichler, editors)
Dimitrios Buhalis

Conference and Workshop Announcements

VOLUME 5, NUMBER 1

Editor's Introduction
Hannes Werthner

REFEREED ARTICLES

Multilingual e-Business in a Global Economy: Case of SMEs in the Lodging Industry
James K. Ho

Networking Tourism SMEs: E-Commerce and E-Marketing Issues in Regional Australia
Patrice Braun

Online Airfare Reservation Services: A Study of Asian-Based and North American-Based Travel Web Sites
Rob Law and Kenith Leung

Accessing Cultural Tourist Information Via a Context-Sensitive Tourist Guide
Michael J. O'Grady and Gregory M. P. O'Hare

BOOK REVIEWS

Hospitality Sales and Promotion: Strategies for Success (Derek Taylor)
Alan Marvell

The Globalisation of Tourism and Hospitality: A Strategic Perspective
(Tim Knowles, Dimitrios Diamantis, and Joudallah Bey El-Mourhabi)
Ian Buick

Marketing in Travel and Tourism (3rd Edition) (Victor T. C. Middleton, with Jackie Clarke)
David Timothy Duval

Marketing Communication Management-a Holistic Approach for Increased Profitability (Otto Ottesen)
David Leslie

The Caterer and Hotelkeeper Guide to the Internet (David Grant and Peter McBride)
Jan Powell-Perry

The Political Economy of Tourism Development in Africa (Peter U. C. Dieke, Editor)
Paul Leung

Vocational A-Level Travel and Tourism (R. Youell)
Tekle Shanka