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ognizant Communication Corporation |
INFORMATION TECHNOLOGY & TOURISM
TABLES OF CONTENTS
VOLUME 6
VOLUME 6, NUMBER 4
Introduction
Karl Wöber
Regional Tourism Networks: The
Nexus Between ICT Diffusion and Change in Australia
Patrice Braun
Implementing a Knowledge-Based
Tourism Marketing Information System: The Illinois Tourism Network
Ulrike Gretzel and Daniel R. Fesenmaier
An Integrated Approach to Measure
Web Site Effectiveness in the European Hotel Industry
Arno Scharl, Karl W. Wöber, and Christian Bauer
Smart User Models for Tourism:
A Holistic Approach for Personalized Tourism Services
Gustavo González, Beatriz López, and Josep Lluís
de la Rosa
Management and Development of Tourist
Sites in Jordan Using Geographic Information System
Khalid Magablih and Abdulla Al-Shorman
BOOK REVIEWS
eTourism: Information Technology for Strategic Tourism Management
(Dimitrios Buhalis)
Roddy Ruggiero
Sex and Tourism: Journey of Romance, Love, and Lust (Thomas
G. Bauer and Bob McKercher, editors)
Tom Iverson
Managing the Tourist Destination (Frank Howie)
Duncan Tyler
Information and Communications Technology as Potential Catalyst
for Sustainable Urban Development: Experiences in Eindhoven, Helsinki,
Manchester, Marseilles and The Hague (Leo van den Berg and Willem van
Winden)
Simon Milne
Volume 6 Subject and Author Index
Conference Announcement Call for Papers: The Fourth CPTHL Symposium--Consumer Psychology of Tourism, Hospitality, and Leisure Research
VOLUME 6, NUMBER 3
Introduction
Francesco Ricci and Joaquin Delgado, Guest Editors
A Tourism Recommender System Based
on Collaboration and Text Analysis
Stanley Loh, Fabiana Lorenzi, Ramiro Saldaña, and Daniel
Litchnow
User-Oriented Evaluation of a Natural
Language Tourism Information System
Helmut Berger, Michael Dittenbach, and Dieter Merkl
Intelligent One-Stop-Shop Travel
Recommendations Using an Adaptive Neural Network and Clustering of History
Manolis Wallace, Ilias Maglogiannis, Kostas Karpouzis, George Kormentzas,
and Stefanos Kollias
An Automated Itinerary Planning
System for Holiday Travel
Simon Dunstall, Mark E. T. Horn, Philip Kilby, Mohan Krishnamoorthy,
Bowie Owens, David Sier, and Sylvie Thiebaux
Socially Enhanced Travel Booking:
A Case Study
Åsa Rudström and Petra Fagerberg
BOOK REVIEWS
Web-Based Training (Colin Steed)
Tom Baum
Information Systems: A Management Approach (Steven R. Gordon
and Judith R. Gordon)
Rodolfo Baggio
The Development and Management of Visitor Attractions (John
Swarbrooke)
David Leslie
Internet Security: Cryptographic Principles, Algorithms and Protocols
(Man
Young Rhee)
Steven Chan and Rob Law
VOLUME 6, NUMBER 2
Introduction
Karl Wöber
A Framework for Online Sales Negotiations
of Hospitality and Tourism Services
Stephen W. Litvin and John C. Crotts
Five-Star Treatment? E-Mail Customer
Service by International Luxury Hotels
Roland Schegg, Jamie Murphy, and Richard Leuenberger
The Importance of Risk-Reducing
Value-Added Services in Online Environments: An Exploratory Study on Various
Segments of Leisure Tourism
Herbjørn Nysveen
Destination Marketing Organizations'
Web Site Users and Nonusers: A Comparison of Actual Visits and Revisit
Intentions
Siu-Ian (Amy) So and Alastair M. Morrison
Building Customer Value in the
Hospitality Industry: Towards the Definition of a Customer-Centric Information
System
Valeria Minghetti
BOOK REVIEW
Convention Tourism: International Research and Industry Perspectives
(Karin Weber and Kye-Sung Chon, editors)
Benjamín del Alcázar Martínez and Alberto Rojas
Bueno
VOLUME 6, NUMBER 1
Introduction
Karl Wöber
Electronic Travel Markets: Elusive
Effects on Consumers' Search Behavior
Anssi Öörni and Stefan Klein
Deconstruction Destination Image
in the Information Age
Robert Govers and Frank M. Go
Using Geographical Information
Systems to Browse Touristic Information
Nieves R. Brisaboa, Antonio Fariña, Miguel R. Luaces, José
R. Paramá, Miguel R. Penabad, Ángeles S. Places, and José
R. Viqueira
Information Technology Competencies
in Tourism Management Education
Sanjay Nadkarni
e-Heritage in the Globalizing Society:
Enabling Cross-Cultural Engagement Through ICT
Frank M. Go, Ronald M. Lee, and Antonio P. Russo
RosterBuilder: An Architecture
for Airline Rostering
Karl Doerner, Gabriele Kotsis, and Christine Strauss
BOOK REVIEWS
Benchmarking in Tourism and Hospitality Industries (Karl W.
Wöber)
Marco Agustoni
Seasonality in Tourism (Tom Baum and Svend Lundtrop, editors)
Tanja Mihalic