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ognizant Communication Corporation |
INFORMATION TECHNOLOGY & TOURISM
TABLES OF CONTENTS
VOLUME 2
VOLUME 2, NUMBER 3/4, 1999
Editor's Introduction
Hannes Werthner
Editorial
Karsten Kärcher and Stefan Klein
REFEREED ARTICLES
Sites for Sore Eyes: An Analysis of
Australian Tourism and Hospitality Web Sites
Paul Weeks and Ian Crouch
Tourism on the World Wide Web: A Comparison
of Web Sites of United States- and French-Based Businesses
J. Drew Procaccino and F. Roy Miller
Business Models for Electronic Commerce
in the Travel Services
Pirjo Järvelä, Jyri Loikkanen, Markku Tinnilä, and
Virpi Kristiina Tuunainen
The Effects of Internet Distribution
of Travel and Tourism Services on the Marketing Mix: No-Frills, Fair Fares,
and Fare Wars in the Air
Carl H. Marcussen
Intelligent Assistants for Retail Travel
Agents
Paul F. O'Brien
BOOK REVIEWS
Ecotourism: An Introduction (David A. Fennell)
David Timothy Duval
Computer Communications: Principles and Business Applications
(Andy
Sloane)
Jose Luis Caro Herrero
Electronic Information Distribution in Tourims and Hospitality
(Peter O'Connor)
Karsten Kärcher
An Introduction to Tourism and Antrhopology (Peter M. Burns)
Melanie Smith
Database Design & Management Using Access (Nick Dowling)
Peter O'Conor
Information and Communication Technologies in Tourism: Proceedings
of the International ENTER Conference in Innsbruck, Austria, 1999 (D.
Buhalis and W. Schertler, editors)
Simon Milne
Highlights of the 27th Annual Hospitality Industry Technology Exposition
and Conference (HITEC)
Marianna Sigala and Dimitrios Buhalis
Conference and Workshop Announcements
Volumes 1 and 2 Subject and Author Index
VOLUME 2, NUMBER 2, 1999
Editor's Introduction
Hannes Werthner
REFEREED ARTICLES
Information Technology for Small and
Medium-Sized Tourism Enterprises: Adaptation and Benefits
Dimitrios Buhalis
Marketing Small Hotels on the World
Wide Web
Alastair M. Morrison, Stephen Taylor, Alison J. Morrison, and Allison
D. Morrison
Local Authorities in England and Wales
and the Development of Tourism Internet Sites
D. R. Vaughan, A. Jolley, and P. Mehrer
BOOK REVIEWS
The Business of Tourism (5th edition) (J. Christopher Holloway)
Andrew J. Frew
Strategic Planning Systems in Hospitality and Tourism (P.
A. Phillips and L. Moutinho)
Karl W. Wöber
Tourism: Principles and Practice (2nd edition) (Cooper, Fletcher,
Gilbert, Shepherd, and Wanhill)
Gilbert Archdale
Tourism and Cultural Conflicts (M. Robinson and P. Boniface,
editors)
Nina Mistilis
The Economic Geography of the Tourist Industry (Dimitri Ioannides
and Keith G. Debbage, editors)
Erlet Cater
Conference and Workshop Announcements
VOLUME 2, NUMBER 1, 1999
Editor's Introduction
Hannes Werthner
REFEREED ARTICLES
Destination Marketing System Strategies
in Scotland and Ireland: An Aproach to Assessment
Andrew J. Frew and Peter O'Connor
Improving the Position of Business Travel
Agencies: Coping With the Information Challenge
Johan van Rekom, Wim Teunissen, and Frank Go
Developing a Knowledge-Based Tourism
Marketing Information System
Daniel R. Fesenmaier, A. W. Leppers, and Joseph T. O'Leary
Business Process Reengineering in the
Hospitality Industry: Process Improvement in ALPHA Flight Services
Michael Baker and Gerry Sweeney
BOOK REVIEWS
Tourism Information Technology (Pauline J. Sheldon)
Roberto Daniele
Information Technology for Travel and Tourism (G. Inkpen)
Valeria Minghetti
Information and Communication Technologies in Tourism 1998 (Dimitrios
Buhalis, A. Min Tjoa, and Jafar Jafari, editors)
Pauline J. Sheldon
The IFITT White Paper on Open Issues and Challenges in IT and Tourism
H. Werthner and R. Carter
CONFERENCE REPORT
A New Era in Information Technology: Its Implications for Tourism
Policies
Hannes Werthner
IT & T Special Issue on Electronic Commerce and Tourism
Conference Announcement and Call for Papers
Conference and Workshop Announcements