ognizant Communication Corporation

VOLUME 5, NUMBERS 2-4, 2000

SPECIAL ISSUE: REPORTS FROM THE CPTHL SYMPOSIUM

Introduction: Reports From the Second Symposium on the Consumer Psychology of Tourism, Hospitality and Leisure (CPTHL)
J. A. Mazanec

PART 1: CONSUMERS AND DESTINATIONS

Assessing the Role of Consumers in the Measurement of Destination Competitiveness and Sustainability
J. R. Brent Ritchie, Goeffrey I. Crouch, and Simon Hudson

Destination Images and Consumer Confidence in Destination Attribute Ratings
Richard R. Perdue

Investigating Cognitive Distance and Long-Haul Destinations
Tracey Harrison-Hill

The Impact of Seemingly Minor Methodological Changes on Estimates of Travel and Correcting Bias
Jay Beaman, Jeff Beaman, Joseph T. O'Leary, and Stephen Smith

PART 2: DECISION PROCESSES

A Review of Choice Modeling Research in Tourism, Hospitality, and Leisure
Geoffrey I. Crouch and Jordan J. Louviere

Qualitative Comparative Analysis of Travel and Tourism Purchase-Consumption Systems
Robert L. King and Arch G. Woodside

Representing and Predicting Tourist Choice Behavior: A Rule-Based vs. a Utility-Based Approach
Manon Van Middelkoop, Aloys Borgers, Theo Arentze, and Harry Timmermans

Two Means to the Same End: Hierarchical Value Maps in Tourism--Comparing the Association Pattern Technique With Direct Importance Ratings
Andreas H. Zins

PART 3: CONSUMER SEGMENTS

Information Sourcing by Swiss Travelers: A Market Segmentation Approach
Thomas Bieger and Christian Laesser

Tourism as an Escape: Long-Term Travelers in New Zealand
Irena Ateljevic and Stephen Doorne

Employing Internet Technology to Investigate and Purchase Travel Services: A Comparison of X'ers, Boomers, and Mature Market Segments
Mark A. Bonn, H. Leslie Furr, and Angela Hausman

Determining Leisure Preferences: Demographics or Personality?
Robyn L. McGuiggan

PART 4: SEGMENTATION METHODOLOGY

A New Psychographic Segmentation Method Using Jungian MBTI Variables in the Tourism Industry
John Y. Gountas and Sandra (Carey) Gountas

K-Means vs. Topology Representing Networks: Comparing Ease of Use for Gaining Optimal Results With Reference to Data Input Order
Alexandra Ganglmair and Ben Wooliscroft

Behavioral Market Segmentation Using the Bagged Clustering Approach Based on Binary Guest Survey Data: Exploring and Visualizing Unobserved Heterogeneity
Sara Dolnicar and Friedrich Leisch

Mastering Unobserved Heterogeneity in Tourist Behavior Research
Josef A. Mazanec

PART 5: CONSUMPTION, EVALUATION, AND DIS/SATISFACTION

Consuming Culture: The Case of the Cultural Tour Route
Tove Oliver

Evaluating Castlefield Urban Heritage Park From the Consumer Perspective: Destination Attribute Importance, Visitor Perception, and Satisfaction
Peter Schofield

A Critical Review of Approaches to Measure Satisfaction With Tourist Destinations
Metin Kozak

A Review of Comparison Standards Used in Service Quality and Customer Satisfaction Studies: Emerging Issues for Hospitality and Tourism Research
Yuksel Ekinci, Michael Riley, and Joseph S. Chen

The Antecedents and Consequences of Vacationer's Dis/satisfaction: Tales From the Field
Alain Decrop

Volume 5 Subject and Author Index

Volumes 1-5 Cumulative Subject and Author Index

VOLUME 5, NUMBER 1, 2000

REFEREED ARTICLES

Sectoral Analysis of Destination Price Competitiveness: An International Comparison
Larry Dwyer, Peter Forsyth, and Prasada Rao

Assessing Structure in the Pleasure Trip Planning Process
Daniel R. Fesenmaier and Jiann-Min Jeng

Methodological Considerations in Multicultural Research
Cherylnn Becker and Suzanne K. Murrmann

An Ounce of Prevention: Crime Strategies in a Tourist Community
Randall S. Upchurch and Bharath Josiam

RESEARCH NOTE

Host Population Perceptions of the 1996 Atlanta Olympics: Support, Benefits, and Liabilities
Brian J. Mihalik

REVIEW SECTION

CAPSULE REVIEW: BOOK REVIEWS

The Tourist Image: Myths and Myth Making in Tourism (Tom Selwyn, ed.)
Heather Bowen

Electronic Information Distribution in Tourism and Hospitality(Peter O'Connor)
Tim Knowles

Strategic Hotel/Motel Marketing (C. W. L. Hart and D. A. Troy)
Pheroza Surti Daruwalla