ognizant Communication Corporation

INFORMATION TECHNOLOGY & TOURISM

TABLES OF CONTENTS
VOLUME 4

VOLUME 4, NUMBERS 3/4

Editor's Introduction
Hannes Werthner

REFEREED ARTICLES

Self-Booking of High- and Low-Complexity Travel Products: Exploratory Findings
Bill Anckar and Pirkko Walden

The Expansion of Technology in Small and Medium Hospitality Enterprises With a Focus on New Technology
Hillary C. Main

The Impact of Multimedia on Employment: Evidence From Small and Medium Tourism and Hospitality Enterprises in the UK
Marianna Sigala

Welsh Visitor Attraction Web Sites: Multipurpose Tools for Technological Tokenism?
Verena Blum and Julia Fallon

Service Processes in Electronic Travel Services: A Summary
Markku Tinnilä

Case Base Querying for Travel Planning Recommendation
Francesco Ricci and Hannes Werthner

BOOK REVIEWS

Internet Marketing for Your Tourism Business (Susan Sweeney)
Gilbert Archdale

Tourism and Development in Mountain Regions (P. M. Goode, M. F. Price, and F. Zimmermann, editors)
C. Michael Hall

Souvenirs: The Material Culture of Tourism (M. Hitchcock and K. Teague, editors)
Neil Ravenscroft

Information and Communication Technologies in Tourism 2000 (Daniel Fesenmaier, Stefan Klein, and Dimitrios Buhalis, editors)
Pramod Sharma and Dean Carson

Principles of Advertising: A Global Perspective (Monle Lee and Carla Johnson)
Marianna Sigala

Tourism Demand Modelling and Forecasting--Modern Econometric Approaches (Haiyan Song and Stephen F. Witt)
Andreas Papatheodorou

Tourism in the 21st Century: Lessons From Experience (Bill Faulkner, Gianna Moscado, and Eric Laws, editors)
Nigel G. Evens

Japanese Tourists: Socio-Economic, Marketing and Psychological Analysis (K. S. Chon, T. Inagaki, and T. Ohashi, editors)
Graham Miller

Conference and Workshop Announcements

Volume 4 Subject and Author Index


VOLUME 4, NUMBER 2

SPECIAL ISSUE ON INFORMATION COMMUNICATION TECHNOLOGIES, TOURISM, CULTURE, AND ART

From the Editor

Introduction: Information Communication Technologies, Tourism, Culture, and Art
Dimitrios Buhalis and Valeria Minghetti, Guest Editors

Online Opportunities and Challenges for Indigenous Cultural Tourism in Australia
Pramod Sharma and Dean Carson

The Role of Information Technology in the Information Process for Cultural Products and Services in Tourism Destinations
Harald Pechlaner and Margit Raich

Technology by the Book: BookTownNet and SME Cultural Tourism Networks
A. V. Seaton and P. Alford

Acceptance of Technology by Texas Museums: An Application of Learning Curve
Turgut Var, Jinhyung Chon, and Minsun Doh

Reengineering the Museum's Role in the Tourism Value Chain: Towards an IT Business Model
Valeria Minghetti, Andrea Moretti, and Stefano Micelli

Conference and Workshop Announcements


VOLUME 4, NUMBER 1

Editor's Introduction
Hannes Werthner

REFEREED ARTICLES

Internet Sales of Travel and Tourism Services in the European Market 1998-2000: A Method of Tracking Trends by Focusing on Major Online Marketers
Carl H. Marcussen

Predicting Usage of the Internet for Travel Bookings: An Exploratory Study
Alastair M. Morrison, Su Jing, Joseph T. O'Leary, and Liping A. Cai

Multimedia Use in the UK Tourism and Hospitality Sector: Training on Skills and Competencies
Marianna Sigala, David Airey, Peter Jones, and Andrew Lockwood

Information Technology in the Hospitality Industry: The Israeli Scene and Beyond
Tsipi Heart, Nava Pliskin, Edna Schechtman, and Arie Reichel

CONFERENCE REPORT

Digital Distribution in Travel
Maria Cristina Licata

BOOK REVIEWS

Principles of Advertising: A Global Perspective (Monle Lee and Carla Johnson)
Marianna Sigala

Tourism Management: Towards the New Nillennium (Chris Ryan and Stephen Page, editors)
Greg Ringer