ognizant Communication Corporation

INFORMATION TECHNOLOGY & TOURISM

TABLES OF CONTENTS
VOLUME 8

VOLUME 8, NUMBERS 3/4

SPECIAL ISSUE ON WEBSITE EVALUATIONS IN TRAVEL AND TOURISM

CONTENTS

Introduction
Rob Law, Guest Editor

An Exploratory Analysis of Traveler Preferences for Airline Website Content
Pierre Benckendorff

Investigating the Evolution of Hotel Internet Adoption
Jamie Murphy, Roland Schegg, and Doina Olaru

Assessing Use Acceptance and Satisfaction Toward Online Travel Agencies
Yoon C. Cho and Jerome Agrusa

Identifying Significant Factors Influencing Consumer Trust in an Online Travel Site
Changfeng Chen

Trust Aware Usability
Punam Bedi and Hema Banati

Not Very Willkommen: The Internet as a Marketing Tool for Attracting German-Speaking Tourists to Non-European Destinations
Wolfgang Georg Arlt

A Framework for the Evaluation of Hotel Websites: The Case of Greece
Costas Zafiropoulos and Vasiliki Vrana

Automatic Website Evaluations: The Case of Hotels in Hong Kong
Steven Chan and Rob Law

BOOK REVIEWS

e-HR: Using Intranets to Improve the Effectiveness of Your People (Bryan Hopkins and James Markham)
Mehmet Erdem

Communication, Technology and Society (Lelia Green)
Ulrike Gretzel

eTransformation in Governance, New Directions in Government and Politics (Matti Mälkiä, Ari-Veikko Anttiroiko, and Reijo Savolainen, editors)
Rodolfo Baggio

Digital Government: Principles and Best Practices (Alexei Pavlichev and G. David Garson, editors)
Claudia G. Green

Volume 8 Subject and Author Index


VOLUME 8, NUMBER 2

Introduction
Karl Wöber

E-Procurement Diffusion in the Supply Chain of Foodservice Operators: An Exploratory Study in Greece
Marianna Sigala

Assessing the Initial Step in Persuasion Process: META Tags on Destination Marketing Websites
Zheng Xiang and Daniel R. Fesenmaier

An Investigation of Consistent Rates Across Swiss Hotels' Direct Channels
Jamie Murphy, Roland Schegg, and Min Qiu

The Perception of Exploratory Browsing and Trust With Recommender Websites
Ulrike Bauernfeind and Andreas H. Zins

CONFERENCE REPORT

Managing Global Trends and Challenges in a Turbulent Economy
Marianna Sigala

BOOK REVIEWS

E-Business Innovation and Change Management (M. Singh and D. Waddell, editors)
G. John van der Pijl

Tourism: An Introduction (A. Franklin)
David Crouch

Safety and Security in Tourism: Relationships, Management and Marketing (C. M. Hall, D. J. Timothy, and D. T. Duval, editors)
Bryn Parry

The Tourist Gaze (2nd edition) (J. Urry)
Julie Scott


VOLUME 8, NUMBER 1

Introduction
Karl Wöber

Testing Position Effects and Copy to Increase Web Page Visits
Jamie Murphy, Charles F. Hofacker, and Yves Racine

Complex Systems, Information Technologies, and Tourism: A Network Point of View
Rodolfo Baggio

Tourist Information Delivered Through Mobile Devices: Findings From the Image Project
Simon J. Edwards, Philip T. Blythe, Stephen Scott, and Amy Weihong-Guo

Testing the Usability of Hotel Websites: The Springboard for Customer Relationship Building
Mohamed Essawy

BOOK REVIEWS

Managing and Using Information Systems: A Strategic Approach (Keri E. Pearlson and Carol S. Saunders)
Morag I. Stewart

Internet Research Methods: A Practical Guide for the Social and Behavioural Sciences (C. Hewson et al.)
Jennifer Campbell-Meier

Developing Teams Through Project Based Learning (Jean Atkinson)
Nancy Chesworth

Wine, Food, and Tourism Marketing (C. Michael Hall, editor)
Warwick Frost