Shipping and Policies

Ordering Online

Journal subscriptions, single issues of journals, and books can be ordered online using our secure shopping cart. Complete back volumes of journals can be ordered by phone or fax only.

Ordering by Phone, Fax or Mail

Books, journals, subscriptions and single issues of journals may be ordered directly from the address and phone numbers shown below. We accept payment by check, money order or credit card (Visa and MasterCard only). Checks and money orders must be drawn on a U.S. bank, in U.S. dollars.

Cognizant Communication Corporation
P.O. Box 37 (Mail to address)
18 Peekskill Hollow Road (Ship to address)
Putnam Valley, NY 10579
U.S.A.

Phone: (845) 603-6440
Fax: (845) 603-6442
Email: For sales - This e-mail address is being protected from spambots. You need JavaScript enabled to view it
For inquiries - This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Hours: Weekdays 9 a.m. to 5 p.m. Eastern Standard Time

Safe-Shopping Guarantee

Our servers use Secure Sockets Layer (SSL), an advanced encryption technology - the Internet standard for secure transactions. This technology safeguards your personal information and guarantees privacy.

Ordering a Journal Subscription

We accept payment by check, money order or credit card (Visa or MasterCard only). Checks and money orders must be in U.S. dollars drawn on a U.S. bank.

Online Access for Subscribers

If your journal subscription includes online access through ingentaconnect, directions to access your online subscription will be emailed to you once we have proccessed your order and payment.

Renewing a Journal Subscription

You will begin receiving renewal notices a few weeks before your subscription is due to expire. To continue your subscription without interruption, simply mail or fax the renewal notice with the appropriate payment. If you do not wish to renew your subscription, write "Cancel" on the renewal notice and mail or fax it to us.

Cancelling a Journal Subscription

Unless otherwise noted, subscriptions cannot be cancelled once the first issue has been mailed.

Delivery Rates

Journals: Subscription rates include free shipping.

Single Issues of Journals:
U.S.: Single journal issue $7.95; each additional journal $2.00 each.
Rest of World: Single journal issue $25.95; each additional journal please call for a shipping quote or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Complete journal volumes: Contact publisher directly for shipping rates.

Books:
U.S.: Single book $7.95; each additional book $2.00 each.
Rest of World: Single book $25.95; each additional book, please call for a shipping quote or email This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sales Tax

New York State residents add 8.5% sales tax to book orders only.

Return Policy

Returns will be acceptec For Credit Only. Returns must be approved by Cognizant Commuication Corporation within six (6) months of billing.

Copies of original invoice or invoice number Must Accompany Returns. Returns to be shipped F.O.B. bookseller's location.

Returns must be in saleable condition with shrink-wrap unopened for credit to be issued. SALE price books are not returnable.

Returns should be sent to:

Book Returns
Cognizant Communication Corporation
18 Peekskill Hollow Road
Putnam Valley, NY 10579
U.S.A.

Credits will not be honored/applied without a previously authorized Cognizant Communication Corporation credit memo number.