Failure & Lessons Learned in Information Technology Management

Editor: Jay Liebowitz

ISSN: 1088-128X

Softbound

Aims & Scope

Most people learn more from failures than from successes. In information technology management, many lessons have been learned over the years "the hard way" through failed implementations, poor management practices, technology limitations, and the like. Failure & Lessons Learned in Information Technology Management is devoted to addressing failures of and lessons learned from information technology projects in business, universities, government, and the military that did not succeed due to technology, management, organizational, social, cultural, and other issues. The goal is to learn from these cases and understand the basis of decisions made in order to not recreate the same mistakes or "reinvent the wheel." The organizational names in the articles can be protected by using pseudonyms.

EDITOR-IN-CHIEF

Prof. Jay Liebowitz
Robert W. Deutsch Distinguished Professor in IS
Dept. of Information Systems
University of Maryland-Baltimore County (UMBC)
1000 Hilltop Circle
Baltimore, MD 21250

 

EDITORIAL BOARD

Dr. Bernt Bremdal, Bremdal Tech. Services, Norway
Prof. Francisco Cantu-Ortiz, ITESM, Mexico
Dr. Yi-Tzuu Chien, National Science Foundation, USA
Dr. Myron Chin, Univ. of the West Indies, West Indies
Prof. John Debenham, Univ. of Tech., Sydney, Australia
Prof. Johan den Biggelaar, CIBIT, The Netherlands
Roar Fjellheim, Computas Expert Syst. A.S., Norway
Prof. Aleksandar Jovanovic, MPA Stuttgart, Germany
Prof. Jae Kyu Lee, KAIST, Korea
Prof. Mary Deutsch-McLeish, Univ. of Guelph, Canada
Prof. Vladimir Milacic, Univ. of Belgrade, Yugoslavia
Prof. Riichiro Mizoguchi, Osaka Univ., Japan
Dr. Desai Narasimhalu, National Univ. of Singapore, Singapore
Prof. Juan Pazos, Universidad Politecnica de Madrid, Spain
Prof. Roy Rada, Washington State Univ., USA
Prof. Ahmed Rafea, Center for Agricultural Expert Systems, Egypt
Dr. Jose Ramirez, Paradigma C.A., Venezuela
Prof. R. Sadananda, Asian Inst. of Tech., Thailand
Prof. Alan Sangster, Queen's Univ. of Belfast, United Kingdom
Prof. Ching Suen, Concordia Univ., Canada
Prof. I. Burhan Turksen, Univ of Toronto, Canada
Dr. Gian P. Zarri, EHESS-CAMS, France
Prof. Tu Xuyan, Beijing Univ. of Science & Tech., China

VOLUME 3, 1999

Author Index

Alt, R., 81

Bauer, C., 127

Davies, J., 1
DiStasio, M., 67
Doorewaard, H., 45
Droitsch, R., 67

Freeman, L. A., 121

Galvin, T. P., 29

Hackney, R., 59

Jessup, L. M., 121

Kettner-Polley, R. B., 121
Khazanchi, D., 101
Klein, S., 81

Lee, O., 23

Medsker, L., 67
Millett, D., 37

Nord, G. D., 137
Nord, J. H., 137
 

Powell, P., 37

Rahanu, H., 1
Ramelet, L., 127
Rogerson, S., 1

Skok, W., 59

Van Bijsterveld, M., 45

Walker, D., 111
Williams, J., 95
Wojtkowski, W., 111

Subject Index
Artificial intelligence, 29

Business, 59
Business failure, 121

Case-based reasoning, 1
Case study, 121
Competence, 59
Critical success factors, 1
Cultural factors, 1

Department of Labor, 67
Developing countries, 23
Disaster recovery planning, 95
Direct e-mail, 23

E-commerce, 23, 95, 101
Electronic commerce, 81, 121, 127
Electronic commerce in natural gas industry, 111
Electronic data interchange, 101
Employment advisors, 67
Ethical analysis, 1
Evaluation, 37
Expert systems, 37
Export, 127

Industry standards, 111
Industry standards board, 111
Information systems (IS), 59
Information systems failure, 1
Information systems technology, 137
Internationalization, 127
Internet, 121
Internet usage, 127
Interorganizational systems, 81
IT infrastructure, 23

Joint projects, 29

Knowledge requirements, 137

Management fashion, 45
Managerial, 59
Multiple organizations, 29

Natural gas industry, 111

Outages, 95

Public–private partnership, 111

Regulation and deregulation, 111

Small- to medium-sized enterprises (SMEs), 101, 127 
Strategy, 59, 121
Success, 37
Success and failure of IT management, 45

Technological and organizational redesign, 45
Translation theory, 45
Transportation, 81

Web-based expert systems, 67


VOLUME 2, 1998

Author Index

Christensen, D. S., 59
Craswell, E. T., 3

Dahal, D., 43
De Moor, A., 21
Doherty, N. F., 91
Dondossola, G., 183
Dumanski, J., 3

Fensel, D., 173
Ferens, D. V., 59
Gamble, R. F., 67

Hoxmeier, J. A., 145

Iyngararasan, M., 43
Kammeier, H. D., 9

Keshav, R., 67
King, M., 91
 

Mandell, S. L., 117
Marples, C. G., 91
Marquez, L. O., 33
Mohanty, C. R. C., 43
Moreno, H. R., 83

Nulden, U., 133

Ohlsson, N., 163

Paper, D., 107
Plant, R. T., 83
Rais, M., 3

Rajamani, R., 39
Reif, W., 173
Roberds, R. M., 47
Rodgers, T. L., 125
 

Sadananda, R., 1
Sakthivel, S., 117
Scheepers, H., 133
Shaft, T. M., 67
Shrestha, S., 43

ten Teije, A., 173
Trinidad, G. S., 33

van Harmelen, F., 173
Vermesan, A. I., 159
Voas, J., 201

Weston, Jr., F. C. T., 125
Wichmann, B. A., 207
Wohlin, C., 163

Subject Index

Barnett technologies, 107
Business process reengineering, 107

Certification, 183
Collaborative problem solving, 21
Complexity, 67
Computing education, 133
Cost modeling, 67
Critical success factors, 107, 145
Critical systems, 207
Curriculum development, 47

Developing countries, 9
Direct consumer lending, 107

Environmental factors, 39
Escalation of commitment, 133

Failure, 91, 163
Fault data, 163
Fault-prone modules, 163
Formal methods, 173, 183

Geographic information systems, 33
GIS, 39
Groupware, 21

Healthcare, 91
Human error, 201

Information and knowledge management, 47
Information systems, 107, 125
Information technology, 117

Information technology for sustainable    development,   3
Information tools, 21
Integrated curriculum, 47
Integrated science, 47
IT reengineering, 145

Knowledge-based components, 183
Knowledge-based systems, 67, 83, 173

Language, 207
Legacy systems, 145
Life cycle, 183

Methodology, 183
Multimedia, 117

Network information systems, 21

Object-oriented concepts, 183

Planning support systems, 9
Project failure, 133
Project management, 133

Resource management domains (RMD), 3

Safety, 201
Safety-critical software, 183
Science, 47
Software conversion, 125
Software cost estimation, 59
Software engineering, 59
 

Software estimation, 83
Software metrics, 83
Software safety, 207
Software sensitivity, 201
Spatial and environmental planning, 9
Spatial planning software, 9
Specification, 183
Specification methods, 21
Strategic information systems, 107, 117
Success, 91
Sustainable development, 21, 39
Sustainable land management (SLM), 3
Systems conversion, 125
Systems development, 91

Teaching reform, 47
Technology, 47
Temporal logic, 183

United Kingdom, 91
Urban modeling, 33
Urban planning, 33
US Air Force, 59
US Department of Defense, 59

Validation, 173, 183
Value propositions, 107
Verification, 173, 183


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